Refund and Returns Policy
Effective Date: December 19, 2024

At Snug and Stylish, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward returns and refunds process.

1. Returns

You may return most items within 30 days from the date of delivery for a full refund or exchange, provided the item is in original condition (unworn, unused, and with all tags and packaging intact).

  • Non-Returnable Items: Some products, such as personalized items, intimate apparel, and gift cards, are non-returnable. Please check the product details before making your purchase.
  • Return Process: To initiate a return, please contact our customer service team at support@beboboutiique.com or call us at +1 (973) 555-7890. We will provide you with a return authorization number and instructions for returning the item.

2. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If your return is approved, we will issue a refund to your original method of payment within 7-10 business days.

  • Please note that shipping charges are non-refundable, and you are responsible for the return shipping costs, unless the item was defective or an error was made on our part.

3. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at support@beboboutiique.com or call +1 (973) 555-7890. We will arrange for a replacement or a full refund, and cover any return shipping costs.

4. Exchanges

If you wish to exchange an item for a different size, color, or product, please follow the return process and place a new order for the desired item. Exchanges are subject to availability.

5. How to Return an Item

  • Step 1: Contact us to request a return authorization.
  • Step 2: Pack the item securely in its original packaging, including tags and receipts.
  • Step 3: Ship the item to the return address provided with the authorization.

6. Return Address

Please return items to the following address:

Snug and Stylish
789 Willow Street, Suite 5
Newark, New Jersey, 07102
Phone: +1 (973) 555-7890

7. Exchanges and Refunds Processing Time

  • Refunds will be processed once the returned item is received and inspected.
  • Exchanges will be processed as soon as the returned item is received and a replacement is available.

8. Contact Us

If you have any questions regarding your return, refund, or exchange, please feel free to reach out to us:

Thank you for shopping with Snug and Stylish!